Used to be a great company - Anonymous employee Sage Employee Review

3.0
18 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits, work-life balance, great co-workers, paid time off for volunteering, global leader in their industry

Cons

Annual layoffs around the end of each FY, they value the cost of the employee more than the value/skill/experience (that drives hiring decisions too), year over year they work to reduce the # of people in North America despite more than half of the revenue being generated in North America. Steve Hare did an amazing turnaround with the company and culture when he took over the CEO role. However, I think he has been losing his way in, in recent years. I have wondered how much the CPO has influenced that and the changes that have been made since then.

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Sage Response
1y
Thank you for taking the time to leave us feedback. It is disappointing to know that you didn't have the most positive experience, but your candidness will help us identify the areas in which we need to improve. Thanks again. As you enter the next phase of your career, we wish you all the best!

Explore other reviews about Sage

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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