Frequent role changes without consultation, training, or recognition
Lack of support from management — even they seemed unclear on expectations
No clear progression path; promotions and raises felt out of reach
Commission structure regularly changed or targets moved, often with no explanation or data
Micromanagement without meaningful guidance or coaching
High turnover within the team, and morale was consistently low
Decisions appeared to be reactive rather than data-driven, leading to instability in role expectations and KPIs