WORST COMPANY OF MY CARRIER - Customer Service Representative Saleshandy Employee Review

My experience working at Saleshandy was honestly one of the most frustrating and unprofessional experiences I have ever had in a workplace. From the very beginning, the company shows a complete lack of structure, respect for employees, and basic professionalism. The onboarding process is practically nonexistent. New employees are thrown into the system with no real training, no proper product knowledge, and no guidance. Instead of helping people understand the product or process, they simply give you access to a basic internal tool and start assigning random “to-do” tasks. There is no structured learning, no mentorship, and no real support from the team. You are basically expected to somehow perform well without even being properly introduced to what you are supposed to do. One of the most ridiculous parts of the job is the extreme micromanagement through their monitoring software. The system constantly takes screenshots of your screen like you’re under surveillance the entire day. On top of that, if you don’t touch your mouse or keyboard for even a minute, it immediately marks you as inactive. It creates a completely absurd situation where employees are forced to keep moving their mouse or pressing keys just to avoid being marked inactive — even when there is no work to do. Instead of trusting employees, the company seems obsessed with treating everyone like they are doing something wrong. To make things worse, they actually use this flawed inactivity tracking to deduct salary at the end of the month. So if their system decides you were “inactive,” you can literally lose money from your salary. It feels less like a professional workplace and more like a system designed to control and squeeze employees as much as possible. The communication inside the team is another disaster. The chat system is poorly organized and chaotic. You never know who is talking to whom, which messages are related to which tasks, or who is responsible for what. There is absolutely no transparency or coordination. On top of that, the owner reportedly goes through personal team chats, which is extremely invasive and creates a very uncomfortable work environment where people feel constantly watched. The expectations are completely unrealistic. Targets are set without considering whether they are even achievable. Instead of offering support or guidance to help employees improve, the management simply expects results without providing the tools or knowledge needed to achieve them. What makes it even worse is how employees are treated when things don’t go their way. After working there for around two months, I was suddenly called into a meeting and told, “We cannot continue as you don’t meet our expectations.” There was no proper feedback beforehand, no improvement plan, and no attempt to actually help me succeed. Just a sudden decision and that’s it. This kind of behavior shows a complete lack of respect for employees’ time and effort. People join a company hoping to learn, grow, and build a career, but here it feels like employees are disposable and can be removed at any moment. Overall, the company culture feels toxic, disorganized, and extremely controlling. Instead of building a supportive environment, the focus seems to be on monitoring, micromanaging, and blaming employees. My honest advice to anyone considering joining Saleshandy: think twice before accepting an offer. And if you do decide to join, make sure you already have another job option ready because there is a very real chance you could be removed suddenly without warning. A workplace should provide training, support, and respect. Unfortunately, my experience at Saleshandy showed the exact opposite.