Good work-life balance but toxic culture and overwork - IT Administrator Sastaticket Employee Review

Supportive leads and collaborative culture. Strong code reviews and mentorship. Real ownership of customer-facing features and measurable impact. Modern tooling with room to propose improvements. Clear product direction and frequent releases. Helpful cross-functional partners (design, QA, backend). Good place to grow skills quickly.

No significant cons in my experience. Keep nurturing the supportive, learning culture. Continue strong mentorship and code reviews. Keep recognizing team efforts and wins.

Flexible working hours Hybrid workflow Good learning of product Humble colleagues especially Customer Support staff are very polite people CEO is a nice gentleman and listens to his employees in meetings Technical CTO and talented team members

Some of the co workers and their politics are driving everyone away from the company. Co-workers of engineering department, who are quite senior, talk badly about everyone and especially dislike all the departments other than their own. If someone new joins the team and tries to gain product knowledge, and if they make a mistake, these co-workers talk negatively about the person to such an extent that the new hire eventually has to resign. The bad part is that no one in management is going to believe any of this, as these co-workers cunningly impress the management all the time. The company used to be a very good and amazing place to work when Mashhood was the lead. He is an absolute gem of a person, and after him, everything has deteriorated—a very big loss to the company indeed.