Cool Product - Account Executive SchoolPass Employee Review

Thank you for your feedback. Even though it hurts to read this, and it will make it more difficult for your former coworkers to get new coworkers that may be a better fit, your feedback will help us get better. I’m the new (the first) HR person at SchoolPass. I started about 2 months ago (and, in start-up world, that’s like 2 years, amiright?).   I am happy to say that I haven’t experienced this at all. And, I’ve also gotten a different outlook from the interviews I’ve conducted with the other employees. Are they sugar-coating? Maybe. But I doubt it. Because they didn’t say it was all giggles and sunshine either. From what I can tell in reading between the lines and from the perspectives I’ve gathered is that it’s been a tough 18 months. A year of rapid growth. Maybe too rapid. And when you are barely keeping up, it’s really hard to take a time out to find, interview, and have the patience to hire the right people who will thrive in an environment like this. So, while short-staffed and lacking some sleep (plus the anxiety of the pandemic), some decisions and choices were not optimal. These things will happen in a fast-growing start-up. I’ve seen it happen in other companies. That doesn’t make it ok; but it does make it human. And it is something that is reparable.   The good news is that we are making progress. We have brought in some fantastic executive leadership and over 10 additional people over the past few weeks and plan to hire about 15 more over the next 60 days. This will help to restore the work-life balance that is greatly needed and organize some of the unpredictability that tends to happen with high-growth (they don’t call it “growing pains” for nothing). We also recently did a survey where we found that 88.6% of current employees are either Very Satisfied or Satisfied with the overall people fit (immediate team, camaraderie, mutual respect, collaboration). I think that’s a great foundation on which to build a great company!