employer cover photo
employer logo
employer logo

Scottish Friendly

Is this your company?

Passionate team but burdened by slow processes - Claims Scottish Friendly Employee Review

3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Passionate Customer focussed Committed to improvement

Cons

Manual processes Slow to change Excess red tape

Explore other reviews about Scottish Friendly

2.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Monday - Friday in the office 2 days a week

Cons

No business goals to adhere to Outdated technology Outdated business processes Lack of engagement High turnover of employees Toxic environment with no consistency Has the potential to be a great business and employer but management ethology and practice have made some knowledgeable colleagues leave the business across all areas. No training for new joiners, poor on-boarding Invest in good quality on-boarding and cover in-depth product knowledge with an excel spreadsheet matrix rather than just winging it.

1
3.0
12 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The salary is good compared to industry standard. Good benefits too such as private healthcare and decent pension.

Cons

A toxic company culture whilst trying to maintain a ‘keeping up appearances’ front. Management are aware of issues brought to their attention by their staff but don’t seem to want to resolve them. Happy to promote the most incompetent and unfortunately anyone actually good at their job leaves. Awful communication and even worse organisation. No real career progression unless you’re a yes man or so awful they bump you upstairs.

2
See reviews by: Helpful|Rating|Date|All