Pros
Beautiful spa, peaceful work environment, lovely clients, stays busy most of the time. Great manager.
Cons
Employees are $$$, not human beings. There is no sick policy, even unpaid sick time. If you are sick or injured and can't find coverage for your shift they expect you to work sick or injured or feel that your job is threatened. There is no understanding if an employee has a sick family member or child. People come to work sick and infect the whole staff. They come to work injured and leave more injured. There are employees working on elderly and pregnant clients with fevers so that they won't lose their jobs. It's unethical and morally reprehensible. Money comes before people. Lunch breaks are sometimes not given even when requested a month in advance and employees work back to back, doing very physical work with no break to eat or rest. Vacation time must be requested two months in advance, and employees must work two Saturdays a month without any exceptions for time off. So if you generally only work two Saturdays, that means no Saturday off for you unless you can make that missed day up, something a lot of staff members can’t do because of second jobs or children. There is mold in the building causing employees allergy and asthma symptoms. If there is a break in your schedule you can request to be oncall, but have to be available within 20 minutes unpaid. With such a short leash of time, nothing personal can be done on call, if you live further than 20 minutes away you can’t even go home. you have to hang out in close proximity to the spa for however many hours you’re oncall for free. The front desk receptionists are overworked and underpaid and receptionist turnover is very high.