Sego Lily Spa Reviews

TERRIBLE management, no accountability, lots of gossiping and favoritism. Rat infestation, alcohol problem, toxic environment, high turnover. Low clientele, the majority of guests are loyalists who refuse to see anyone but their preferred esthetician/massage therapist. Receptionists have too much responsibility and aren't payed enough. They have all of the typical receptionist duties, but are also responsible for all of the deep cleaning in the spa, opening/shutting down treatment rooms, and doing laundry.

Employees are $$$, not human beings. There is no sick policy, even unpaid sick time. If you are sick or injured and can't find coverage for your shift they expect you to work sick or injured or feel that your job is threatened. There is no understanding if an employee has a sick family member or child. People come to work sick and infect the whole staff. They come to work injured and leave more injured. There are employees working on elderly and pregnant clients with fevers so that they won't lose their jobs. It's unethical and morally reprehensible. Money comes before people. Lunch breaks are sometimes not given even when requested a month in advance and employees work back to back, doing very physical work with no break to eat or rest. Vacation time must be requested two months in advance, and employees must work two Saturdays a month without any exceptions for time off. So if you generally only work two Saturdays, that means no Saturday off for you unless you can make that missed day up, something a lot of staff members can’t do because of second jobs or children. There is mold in the building causing employees allergy and asthma symptoms. If there is a break in your schedule you can request to be oncall, but have to be available within 20 minutes unpaid. With such a short leash of time, nothing personal can be done on call, if you live further than 20 minutes away you can’t even go home. you have to hang out in close proximity to the spa for however many hours you’re oncall for free. The front desk receptionists are overworked and underpaid and receptionist turnover is very high.