A solid company with a great product, but overworked and impersonal management - Anonymous employee SendBird Employee Review

2.0
14 Oct 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Very friendly and helpful coworkers - This product will definitely succeed and is pretty ahead of its competitors

Cons

- Managers are working 24/7 so good luck with any quality time with yours - Because managers are working 24/7 they are not so invested in you - Compete with a Korean office that is working 24/7 - Career Trap - CEO thinks he is Aristotle

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SendBird Response
5y
Thank you for sharing your review of Sendbird. We highly encourage a work life balance and will continue to work on employee training and development as we rapidly evolve.

Explore other reviews about SendBird

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

We are super supported to upskill with AI. There is a ton of buzz and everyone moves fast and helps each other out. Great benefits, smart and engaged teammates, and lots of fun engagement each week.

Cons

We are in a super fast paced mode right now. That's not for everyone but if you know how to keep pace in a start up while and are good at making the right kind of waves, you will love it here!

1.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Most of the people who remain are genuinely smart, capable, and great to work with

Cons

Depleted product team - a high majority of the team left over a 4 month span No sales pipeline and empty marketing funnel Upper management will seek help with projects only to put the blame on you so they can terminate you Broken processes everywhere - no type of transition to cover those who have departed over the years Inner circle - most people are not part of the club. You’ll get blamed for their mistakes. AI productivity measurement - we are asked to use AI tools and are measured based on our token usage. Nothing else matters except how much we use AI. Not sales, not pipeline, only how much can we seek to replace our own jobs Lack of job security - veterans of many years were terminated with no transition. Promises of them being replaced with more capable and skilled leaders were all lies.

5
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