15 Feb 2021
Sentry Response
5yI’m pleased to hear you found value in our benefits and compensation packages in your time as a Sentry associate. We’re committed to helping our associates enjoy a healthy work/life balance, and we help them find roles that fit their skill sets. Thank you for your comments regarding organizational structure and company culture. Our call centers do have service-level agreements we work toward, which do include call monitoring, evaluations, and feedback. We’re always looking for opportunities to improve, and we believe in fostering a welcoming environment built on open, honest communication. Thank you again for sharing your feedback.
Michele Dufresne – Chief Claims Officer