15 Feb 2022
Sentry Response
4yThank you for taking the time to share your feedback. While I’m sorry to hear your experience may not have met your expectations, I’m glad to hear you enjoyed working with your fellow associates. I recognize that working with claims can be complex, and the workload can often vary. That’s why we routinely provide associate feedback surveys and other resources to empower our associates and identify opportunities to improve. I appreciate the time you spent with us, and thank you again for posting this review.
Michele Dufresne – Chief Claims Officer