More cons - Claims Representative II Sentry Employee Review

3.0
23 July 2022
Recommend
CEO approval
Business outlook

Pros

Team leads, coworkers, benefits, pto

Cons

Management, promotions, salary, high workload

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Sentry Response
3y
I appreciate you taking the time to share this review. I’m glad you enjoy working closely with your fellow associates, and you find value in our PTO program. I acknowledge that claims loads can fluctuate, which is why we regularly review them to help ensure our representatives have the time and resources they need to manage our customers’ claims while experiencing a positive work/life balance. I’m a strong believer in professional development, and in the claims team we have many opportunities to grow. In fact, most of our promotional opportunities are filled by internal candidates. I encourage you to discuss your workload concerns—along with career advancement opportunities—with your manager. Thank you again for providing your feedback. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
1d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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