Operations Experience - Operations Technician II Sentry Employee Review

3.0
6 Dec 2022
Recommend
CEO approval
Business outlook

Pros

There are good benefits, including vacation time and medical.

Cons

Operations has become an increasingly difficult place to work in. The pay has not increased in relation to national inflation. Although the vacation time is good, it is difficult to use the days you have, and to make sure you get enough days in, you have to request your entire year of vacation time at the end of the prior year. If you need a day off next week, or even next month, chances are slim to none you will get it. Weekends are now required, when previously no weekends were worked, and our holidays are diminishing. The entire company gets off major holidays like July 4, Memorial Day, etc., but Operations must work those holidays. The only holidays Operations has left is Thanksgiving Day and Christmas Day, and it is rumored that could be changing in the next couple of years. The expectations for work is unreasonable, and quantity is valued above quality. You can be the best, most hardworking employee, but if you fail to meet the required production rate for a given day, you are questioned as to why. You are more likely to hear about what you are doing wrong than what you are doing right.

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Sentry Response
3y
Thank you for taking the time for this review. I’m pleased to hear you’re enjoying our extensive benefits package. We encourage all of our employees to use the paid time off we provide. A positive work/life balance is an important part of our culture at Sentry in all areas of our business. We also encourage and facilitate feedback with all of our employees at Sentry. I encourage you to have a conversation about your situation with your manager. Javier Sotelo – Senior Director of Talent

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
14h
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
14h
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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