22 July 2015
Anonymous employee
Sentry Response
10yThank you for taking the time to write a review. We are very happy that you found your coworkers helpful and approachable. We are sorry to hear your feedback that not all management was appreciative of the hard work that our Claims Associates perform. We recognize there is always room for improvement and are using an Associate Engagement survey to gage our managers’ effectiveness. Using the results, we plan to provide managers with the tools and resources to improve in areas of opportunity, such as what you describe.
Thanks for sharing your experience. We are always striving to improve, so we sincerely appreciate your feedback!
Mark Trautschold
VP – Claims