Good Co-Workers, Suspect Senior Claim Leadership. - Claims Manager Sentry Employee Review

2.0
21 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Best thing is the Claims adjusters and most of the front line unit managers. They for the most part are very hard working people who are trying to do their best to get a difficult job in personal auto claims done. Good 401k match, and pretty generous PTO.

Cons

Penny pinching salaries, and health insurance benefits leave you with a good amount in pocket if you have a spouse or kids. Terrible health plan. Senior Claims Leadership is disconnected and unresponsive to employee dissatisfaction in many work locations. Employee survey and year end reviews are ineffective at driving the needed cultural change with aging stodgy leadership and a younger and younger workforce. Limited advancement opportunities after 8 to 10 years in Claims. You can spend the last 25 years of your career at Sentry as a unit manager if you aren't part of the anointed inside groups.

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Sentry Response
10y
Thank you for taking the time to provide your feedback. We’re happy to hear that you enjoyed working with your Claims coworkers and were pleased with our 401(k) and PTO offerings. We’re sorry to hear you felt disconnected from senior leadership and that advancement opportunities were limited. At Sentry, we realize our associates are our most valuable assets, and we greatly appreciate their contributions. That’s why we’re committed to providing all of our associates with a rewarding and challenging work environment as well as opportunities for ongoing professional development and growth—everything from instructor-led classes to a variety of online resources. We’re also utilizing several tools to ensure we’re actively engaged with our associates to pinpoint areas of improvement as we continually strive to provide a positive, productive workplace. Thanks again for providing your comments. Mark Trautschold SVP- Chief Claims Officer

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CEO approval
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Pros

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Cons

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Pros

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