Great place to work, not for everyone and that's okay - Client Services Sequoia Employee Review

4.0
22 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The People - I've never had the privilege of working with so many intelligent, innovative and dedicated team members. We have the best people. The Culture - work hard, play hard. We like to win together and we celebrate when we do. The Package - Sequoia takes really good care to compensate people fairly and competitively. We have great benefits and lots of company perks to celebrate various personal and professional milestones. This really brings to life our company value of 'meaningful & fun.' The Clients - we get to work with the coolest companies! Some of them are literally changing the world and we get to be on that ride to support their journey.

Cons

Change - It's the only constant. It makes things really hard to keep up with sometimes but it's also the way that we've set ourselves apart from our competitors and how we stay ahead of the curve for our clients. It's hard but it's worth it. If you don't like change, this is not the place for you.

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Sequoia Response
2y
Thank you for taking the time to share your feedback - we absolutely have the best team and the best clients! We are at a pivotal moment of change internally and are excited about the impact it has on our future.

Explore other reviews about Sequoia

5.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Caring, like minded people who make work not seem like work

Cons

Cant think of any at the moment

2
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Sequoia Response
7h
Thank you for sharing! We love to hear from our current team members.
2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Read the reviews. This company is a shell of what it once was. This company used to be THE BEST place to work for. I was genuinely happy to share with others the positives of this company and how I’d recommend it to anyone. I will say most of the people I worked with were pleasant, and I’ve made some great relationships along the way.

Cons

This place has gone downhill fast. Expect long hours, especially during peak season, with little regard for sustainability. Leadership constantly changes direction, which creates confusion, wasted work, and frustration across teams. There’s no clear communication—employees are often left in the dark on major initiatives that directly impact their roles. Internal growth is extremely limited. Roles aren’t transparently shared, promotions are rare, and career progression feels more like luck than merit. Recent company decisions have made things worse. New offerings have been rolled out without a clear framework, and teams are expected to execute regardless of whether the product or process is actually ready. In some cases, products are pushed to clients even when they’re not a strong fit. Morale is low across the board. Turnover is handled poorly, with little transparency, which only adds to the uncertainty. It’s hard to ignore the feeling that employees are treated as expendable rather than valued. At this point, most people seem to be sticking around hoping things improve—but there’s little evidence to suggest that will happen anytime soon.

8
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Sequoia Response
7h
Thank you for sharing your feedback. We will be sure to share your feedback with our Leadership team.
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