many pros, a few major cons - Anonymous employee ServiceNet Employee Review

3.0
14 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are what makes this organization incredible. The outreach counselors, clinicians, program managers, maintenance crew, therapists etc etc. The majority are passionate and generous, and go above and beyond to provide support and care to the people we work with.

Cons

upper-level management and folks in administrative positions are out of touch and don't demonstrate any real concern for the quality of life of the majority of people who make this organization run. They refuse to pay a living wage salary to outreach staff i.e.- I've worked full-time for several years and can't afford to stay afloat. They do provide benefits that are on par with other agencies, but this doesn't make up for the low wages that are truly shameful when you learn the annual salary of the CEO.

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5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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