Board the Rocket, you won't regret it ! - Associate Technical Consultant ServiceRocket Employee Review

5.0
9 May 2023
Recommend
CEO approval
Business outlook

Pros

Great place to work, hugely supportive team. They actually live by their company culture. Clear and honest approach to work and expectations, willing to invest and support employees in their career progression with a transparent guide to different internal career tracks with the employee always at the heart of the discussion. Great benefits and general work schemes. Very flat mode of discussion meaning the voice of every employee is heard irrespective of rank to put it simply a great team culture. No micro- management or egos, the CEO is very approachable but professional at the same time.

Cons

A fairly small London office in which most of the team prefer to work from home, so if a dynamic work office culture is very important for you than a role at the London office might not be suitable.

Explore other reviews about ServiceRocket

5.0
28 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee-friendly company with a growth orientation. Growth of the company, which means accountability. But in a way that focuses on the machine, not the people, by which I mean, when a goal is missed or a problem occurs, the focus is on solving the problem and not on finding blame. The growth orientation also extends to employee growth. It's not always perfect, but the company consistently talks about how people can contribute and do good work and grow their skills and careers along the way.

Cons

As a partner of a publicly-traded software company it is a constant balance of art of science to prioritizing ServiceRocket's priorities and the software company's priorities. There is a little anxiety sometimes deciding when to priorities ServiceRocket's priorities and when to prioritize the partner software company. And how to communicate it.

1
5.0
17 Oct 2024
Recommend
CEO approval
Business outlook

Pros

I've been working at SR about 2 years and have thoroughly enjoyed my time here. The company culture is incredibly supportive, and my colleagues are always willing to lend a helping hand.

Cons

I have no comments about cons, management has been great to me.

1
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