ok company, needs internal restructure to become better - Anonymous employee Shadowfax Employee Review

2.0
12 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

nice people to work with, good benefits package after 90 days of employment, good vacation time after 2 years of employment

Cons

Low pay for amount of work expected; Poor management in certain departments; High employee turnover.

Explore other reviews about Shadowfax

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mission-driven work and many dedicated direct-care staff. Some coworkers were deeply committed and carried a difficult system as best they could.

Cons

Within about 18 months after a leadership change, the Associate Director team went from 7 people to 1. Middle management was held responsible for outcomes without the authority or support needed to address them. Concerns about structural issues were often minimized, and leadership defaulted to blame rather than solutions. The role became more about absorbing problems for upper management than actually being empowered to lead.

1.0
1 June 2024
Recommend
CEO approval
Business outlook

Pros

Sitting in a room with all these aweful "leaders" while they argue and looked confused over why no one wants to work for them. I say "how about you treat your employees like people" and the room goes silent.

Cons

Upper management is catty, overpaid, petty, lazy, unprofessional, hateful, and just absolutely terrible people. I seriously don't know how they can look themselves in the mirror.

1
See reviews by: Helpful|Rating|Date|All