Chill management and great discounts, but confusing training - Team Member Shake Shack Employee Review

4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

- Manager + GM are usually chill (at my location at least) - Lenient in comparison to other "fast food chains." - 60 percent employee discount (sometimes manager comps your meal).

Cons

- Entire training process was confusing (felt like being thrown into a lion's den for the first two weeks).

Explore other reviews about Shake Shack

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

60% discount saves me money

Cons

bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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