Tips on top of hourly pay but favoritism exists - Crew Member Shake Shack Employee Review

3.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

You could get tips plus your hourly pay

Cons

A lot of favouristm. Not all managers were nice.

Explore other reviews about Shake Shack

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

good people ability to grow

Cons

sometimes communication is not the best

3.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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