It’s not everything it’s supposed to be. - Shift Manager Shake Shack Employee Review

3.0
9 Oct 2021
Recommend
CEO approval
Business outlook

Pros

PTO accumulates pretty quickly and you can take multiple paid vacations a year. You learn valuable skills that you can use to further your career here or anywhere else. Everything is taught to you, you don’t need a degree to get a high level management job.

Cons

They don’t really take care of the team. The company motto “Stand For Something Good” is a total joke when racism, sexism, and homophobic behaviors can get swept under the rug. They don’t even give their team free food like other restaurants do. They claim to care about diversity but it’s all an act and I have seen little effort from the white people in charge to actually care about the change and reforms to the company they say they want to make.

Explore other reviews about Shake Shack

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

good people ability to grow

Cons

sometimes communication is not the best

3.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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