unpleasant experience working at orchard outlet - Part Time Service Crew Shake Shack Employee Review

1.0
28 Apr 2022
Recommend
CEO approval
Business outlook

Pros

discounted staff meal, nothing much else

Cons

branch managers are extremely biased, often sarcastic and negligent towards quieter/less popular staff. they also do not care much for the welfare of their employees. very unapproachable, sometimes not even bothering to offer the staff meal to less popular staff. toxic environment with unpleasant colleagues to work with. colleagues are clique-ish and go out of the way to gossip about and ostracise newer team members. they are also largely unkind towards newer staff, and do not bother to offer constructive feedback when one messes up, taking to badmouthing about these staff instead.

Explore other reviews about Shake Shack

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

good people ability to grow

Cons

sometimes communication is not the best

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

60% discount saves me money

Cons

bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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