Pros
- ShelterBox is great at caring for the staff. A work-life balance is supported and encouraged. Flexibility is inherent in the culture. Strong internal and external support for mental and emotional health. - Regular global staff meetings are helpful and communications cascades ensure information is shared. - Desire to improve, but not always with will. - Flexible funding. - Strong values but broad strategy. - Competitive salaries and benefits.
Cons
- The modality of ShelterBox (fully remote management without sustained country presence) is not suitable for growth and strong implementation. - Overhead and staff costs very high. - Unsure of what the CEO does in the organisation. - Multiple strategy refreshes and not enough strategy implementation. - Reluctance to be flexible and utilise the freedom of flexible funding. - Slow to respond to emergencies. - Not enough experienced humanitarian staff who understand the sector. - Vagueness on localisation. Immense compliance requirements for implementing partners. - Change is slow.