Job Seekers: Read this Review First & Stay Away - Anonymous employee Shoptiques Employee Review

1.0
12 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll meet some of the most intelligent and hard working individuals in the industry. The CEO has extremely limited business experience so she goes above and beyond to lure top talent with the promise of extensive responsibility, direct influence, and an eventual pay raise (this never comes to fruition). Managers sincerely care about their teams and really want you to succeed, even going so far as to take the brunt of the CEO's wrath and protect you from her condescension and tyranny on a daily basis. Even with their protection, you'll develop a high tolerance for abuse that translates well in the real working world. In the beginning you feel like you're part of an amazing company that is doing some really innovative stuff (until you become entirely disillusioned). Monthly company-wide meetings, an "AWESOME!" alarm every time a customer places an order, and every once in a while a senior member will bring in bagels. Sometimes it actually feels like a real, functioning start-up! Not to mention pink sneakers for your one year anniversary and a trip to Mexico for your second. It's a sweet deal if you can black out the remaining 364 days of the year. There is a beautiful sense of camaraderie among Shoptiques' employees. They will become some of your closest friends, and may even join you in a class action lawsuit against the company when they eventually get fired, too.

Cons

Shoptiques is an endurance test, not dissimilar to the Presidential Challenge, except here you are running a mile barefoot through shattered glass. Some people can make it through, but you will all bare the scars. During interviews, you are told the work week will be Mon-Fri, 9AM-7:30PM. In actuality your work week will be Mon-Sat, 8AM-8PM, sometimes Sundays, and often include working from home. The customer service and account management teams make next to nothing despite working the same, if not more hours, than the sales team. However, it doesn't matter what team you're on, either the work itself or the stress of work will follow you home regularly. The impact of working at Shoptiques may also manifest itself in the form of ulcers, fainting spells, and failed relationships. Most egregious are the inexcusable business practices at Shoptiques. The statistics during monthly meetings are forged or forgotten if they don't fit the "rocket ship" narrative. Profitability is questionable, as are the figures used in the sales pitch. Customer service is told by the CEO to lie to customers, and account management isn't even run by the company any more. Good luck being a foreigner trying to load products or ask why your order is 3 weeks later. At the end of the day, Shoptiques is led by a fraud who doesn't respect her employees, partners, or customers. She posses a clear god complex that inhibits her from realizing she is single-handedly destroying her own brain child. I would never suggest any intelligent, sane, or moral person join this company. This is a chop shop, churn and burn, disaster. It is truly a shame that such a great idea has been executed so poorly.

Explore other reviews about Shoptiques

5.0
26 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Good work environment to work in

Cons

Work load but definitely learned a lot

5.0
15 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been working at shoptiques for quite awhile now and it just now occured to me to look at glassdoor. I am personally offended by the negative review written below and I just feel like i have to respond!!! First of all, Noone asked me to write this review!!!! Honestly, I can't imagine the CEO or anyone else stooping so low. Also, I know exactly who wrote that review !!! Just fyi your review clearly violates the "community guidelines" advised by glassdoor (cough "Please stick to the Community Guidelines and do not post: Aggressive or discriminatory language"). I am sorry you were let go. Shoptiques isn't the right fit for everyone but life usually works out for the best so you'll be ok. I would agree though! i think shoptiques had some cutbacks. Ive talked to Olga about my concerns and she explained that as a new business she had to pivot in order to grow. businesses go through ups and downs so makes sense to me. I heard the turnover was quick awhile back..but i havent noticed it since ive started. It hasn't been as bad as my last startup job.... Also from what i hear olga implemented major changes to resolve the issue. I dont find shoptiques that "intense". I think the office is pretty laid back and the people i spend the most time with work hard but overall seem very happy.

Cons

well apparently they dont serve champagne!!! I mean come on! (umm dude! i advise you to get a dictionary... or google work... because i think you might be confused.... makes sense you were let go)

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