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SilverCloud Health

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Worst boss/sales department in my entire career - Sales SilverCloud Health Employee Review

2.0
11 July 2019
Recommend
CEO approval
Business outlook

Pros

Innovative product / cutting edge digital services / some passionate employees

Cons

Senior Sales Management has no respect for team or people who report to them. Cancels 3 out of every 4 one-on-one meetings. Ignores or puts down my comments or suggestions. Never spent any time training me.

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SilverCloud Health Response
6y
Firstly, we thank you for your contributions to SilverCloud. We are sorry that your experience did not meet up to your expectations. As a growing company, we have experienced some growing pains and have taken a number of steps to improve not only the employee experience, but the communication mechanisms available to employees. We have a bi-monthly anonymous surveys that are reviewed with our executive team and then shared within the department meetings. We have also setup formal reviews that include 360 degree feedback, as well an open door policy with our CEO and HR. Our sales team conducts biweekly training sessions attended by all sales members that are encouraged to participate. Our sales process has been and will continue to improve based on the feedback from our sales staff.

Explore other reviews about SilverCloud Health

5.0
21 Apr 2021
Recommend
CEO approval
Business outlook

Pros

really enjoy my teams and their love of our partners and customers

Cons

Can be stretched thin at times

1
5.0
19 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a great manager who challenges and supports me. I feel that the mission is central to the work. We work with mission-driven customers, and we're focused on meeting their needs. Flexible work, lots of systems in place to support work-life balance. It's fun to work with people from all over the country and the world.

Cons

There are always growing pains at the stage where a small company is becoming a medium one. Every now and then there's a big mess to clean up, but people take care of it constructively without throwing each other under the bus.

4
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