Great people and culture - Sr. Director Customer Support SimplePractice Employee Review

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Company really focuses on employee mental health and understand time off helps us to decompress, There are 24 full Holidays as well as 16 Wellness 1/2 days through out the summer!

Cons

Just like all companies there is lots of change happening with technology and product enhancements and offers.

Explore other reviews about SimplePractice

5.0
23 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

1.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Pay is decent - Nice FTO, company holidays, and summer Fridays - Some truly great people until you get into higher leadership

Cons

SimplePractice has gone from a wonderful workplace to an absolutely miserable, toxic environment. People get put on PIPs and fired for minor infractions that could easily be fixed. People who manage to avoid being PIPed are only there until they can find another role. Even new hires leave pretty quickly when given the opportunity. Leadership is under qualified and out of touch with their reports. More focused on replacing than on coaching. Overall SP is a mental health company that is hellbent on destroying the mental health of its employees.

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