Ridiculous Goals. Poor Pay, Toxic Mgmt - Customer Service SimpleTexting Employee Review

1.0
11 July 2023
Recommend
CEO approval
Business outlook

Pros

- Remote work from home -Good Work life balance with generous PTO

Cons

- Toxic management style. You are belittled in chat rooms and ranked against your peers. It doesn't foster a working team environment, but rather a save your own butt approach. - Pay is low. Like ridiculously low for what is expected. And they aren't honest about the job in the interview so you know what to expect for that pay. - Micromanaging. Everything you do is monitored and picked apart each day with how you could have done things better. And not in a positive way. - The don't hire/keep enough staff to properly handle accounts. Response times to customers is slow do to understaffing and then the managers complain that customers are being reached out to.

Explore other reviews about SimpleTexting

5.0
14 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Great Team Many ways to grow

Cons

Still a small tech company compared to others

2.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Work independently, clear goals and nice travel getaways

Cons

Lack of important values and professionalism (allowing others to step on your toes), low salary

See reviews by: Helpful|Rating|Date|All