Horrible GTM Strategy - Account Executive Skilljar Employee Review

2.0
22 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Solid product, and leadership definitely gets how to service customers. Great customer loyalty and some cool logos.

Cons

Horrible culture across sales. Almost everyone from BDR's to more senior sales reps are frustrated and/or looking for other jobs if they haven't left or been fired already. Employee turnover in sales is out of control. I've never seen a company with more potential be so bad at retaining its sales talent. This ultimately stems from a lack of trust and subsequent helicopter management of its sales people. Sales managers are either inept, or incapable of making the changes required of them to keep their teams happy. Ultimately they are who I feel the worst for. They're being asked to do the impossible. The vibe is very much to do what your told, even if it's not working, and don't ask questions -- a direct contradiction to one of the "core values" of ownership. Executives who are far removed from the sales process act as if selling is easy. No one in the executive suite seems to be taking any responsibility for all the turnover over the last few years, and regularly ignore the elephant in the room during large team meetings which ends up creating very awkward and negative energy. Understaffed. This company keeps hiring reps without any support. Very few solutions team members or SDR's. Very few reps hitting quota but shameless hiring of new people without creating an environment that breeds success. Extremely competitive market place. Almost all your target accounts are using a competitor already, and have evaluated Skilljar in the last few years, but picked someone else. Very hard to displace competitors due to product gaps. Great customer service isn't enough.

Explore other reviews about Skilljar

5.0
16 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+ People truly care about our mission to create a skills-based economy, and we have a ton of customers doing really amazing things with the product. + Great new leadership. In the last 18 months, we've brought on new GTM leaders who are setting clear direction & priorities. We also just brought on new R&D leaders who have very relevant experience. The senior leadership seem aligned on direction and priorities. + The company is profitable, which puts us into a better position to weather any future challenges. We are also still doing promotions and compensation changes and culture events. + Transparency. The company has a very transparent and communicative culture. + We continue to grow as a business. + Flexibility of remote work combined with occasional in person meetings.

Cons

- Over the last year we have been shifting into performance based culture, which requires us all to revisit what we are doing and get out of our comfort zones. - Like most tech companies, we are expected to deliver without incremental headcount. This forces everyone to align around priorities, and to think differently. - It's a small company. You need to be comfortable with ambiguity and change. - The product surface area is very large. This adds complexity to customer facing interactions.

2
3.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- WFH - good pay

Cons

- bad communication - hard to decide tasks

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