Skilljar Reviews

3.5

58% would recommend to a friend

(107 total reviews)
avatar

Sandi Lin

66% approve of CEO

56% positive business outlook

Skilljar has an employee rating of 3.5 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Skilljar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107 reviews
1.0
12 June 2019

Avoid! Not a smart career move

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are great, including some of the managers but only a select few. Good customer list and investors. Benefits plan and has 401K

Cons

This company will be not be around in the next 12 months unless something drastic changes. - Management has zero experience and does not understand what it takes fundamentally to run a high-growth business - Morale is at an all-time low throughout the entire organization except for maybe one department - Leadership touts continuous learning as a core value but don't know how to actually learn from mistakes. Example - they don't perform exit interviews to understand why people are running away from here - Founders don't take advice from anyone despite never having worked for startups before or run a business before - Sales has not hit their revenue goals ONCE in 18+ months - this is not an exaggeration - AEs and ADRs do not make their OTEs - beware if they are saying otherwise in interviews - Management doesn't care about people and opts to punish as motivation. Example - they took away the Sonos speaker on the Sales floor to make sure they could hear people making phone calls because no one can be trusted to do their job like an adult - Devs joke about how terrible the platform code is and that we keep piling more crap on top of it instead of fixing the foundation - We lose good candidates (and employees) because our pay is too low and instead either end up hiring people who lower the bar even further, or continue to be stretched too thin because we can't fill the roles ...Should I keep going or have you read enough yet?

avatar
Skilljar Response
6y
Thank you so much for taking the time to share some of this feedback and I am sorry to hear that your experience at Skilljar has been anything but amazing. As a current employee, I’d deeply value connecting with you to learn more. Please contact me when you have a moment. - Craig, Director of People
2.0
22 Feb 2022

Horrible GTM Strategy

Recommend
CEO approval
Business outlook

Pros

Solid product, and leadership definitely gets how to service customers. Great customer loyalty and some cool logos.

Cons

Horrible culture across sales. Almost everyone from BDR's to more senior sales reps are frustrated and/or looking for other jobs if they haven't left or been fired already. Employee turnover in sales is out of control. I've never seen a company with more potential be so bad at retaining its sales talent. This ultimately stems from a lack of trust and subsequent helicopter management of its sales people. Sales managers are either inept, or incapable of making the changes required of them to keep their teams happy. Ultimately they are who I feel the worst for. They're being asked to do the impossible. The vibe is very much to do what your told, even if it's not working, and don't ask questions -- a direct contradiction to one of the "core values" of ownership. Executives who are far removed from the sales process act as if selling is easy. No one in the executive suite seems to be taking any responsibility for all the turnover over the last few years, and regularly ignore the elephant in the room during large team meetings which ends up creating very awkward and negative energy. Understaffed. This company keeps hiring reps without any support. Very few solutions team members or SDR's. Very few reps hitting quota but shameless hiring of new people without creating an environment that breeds success. Extremely competitive market place. Almost all your target accounts are using a competitor already, and have evaluated Skilljar in the last few years, but picked someone else. Very hard to displace competitors due to product gaps. Great customer service isn't enough.

1.0
17 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- Good coworkers - The product you can easily get behind - Free Wednesday lunches

Cons

Most negative reviews are too emotional or subjective to believe and take seriously so I will try as much as I can to give you straight facts and would encourage you to ask your hiring manager if you're interviewing for a sales or sales development role to comment on these: 1) Most SDRs haven't met their quotas in 2018-19 due to the poor compensation design and constant change of leadership, etc. 2) None of the Account Executives or SDRs have been promoted in the last 2 years. Those who were up for promotion really deserved it and met/exceeded the quota have been rejected a promotion or ignored until they ended up leaving. Each time the CEO refused to sign off after every executive did. 3) Sales Development team experienced a 100% turnover in 2018-19. That includes SDR management. Same level of turnover has been within sales leadership in the last few years. 4) Sales Development team has not been getting any formal training whatsoever including little to none coaching and product training. 5) The Director of People that was hired and posted responses to the reviews submitted here earlier only lasted a few months and ended up going back to his previous employer. Now, to the subjective part of the review: While working here I kept trying to wrap my head around why the sales development and sales, in general, are treated like a lower class. You can literally see every other team (reasonably) enjoying their time at Skilljar but the sales development has always been the scapegoats and just miserably trying to grind through the day. People have not been able to meet their quotas and get paid the promised OTE month over month only to be told that they're the only reason why. Multiple people have been fired over the last 2 years and when you think that typically the worst employees are being fired it's not the case at Skilljar. All this is accompanied by the fact that there's no chance of professional growth. Every sales development team member has either left or has been fired with little investment into coaching and training on the company's side. While the executives could be honest with themselves and realize that throwing constant change at employees with 0 culture and enablement is not an effective way of managing them and there's no way one can expect the planned results in such an environment but instead, they keep choosing to ignore this or simply get rid of the employees

Viewing 1 - 3 of 107 Reviews

Glassdoor has 110 Skilljar reviews submitted anonymously by Skilljar employees. Read employee reviews and ratings on Glassdoor to decide if Skilljar is right for you.