2.0
15 Jan 2017
Former employee, more than 1 year
Indianapolis, IN
Recommend
CEO approval
Business outlook
Pros
Founding leadership was well-intentioned, and for a short while, they and a close-knit community of colleagues made this place stand out in the Indianapolis area. What once was a winning business model, could have seen long[er]-term success.
Cons
Teams of four agents can not possibly scale to the levels that were being required of them... especially in a push to break into the increasingly demanding enterprise market. Some contracts were obscenely written. Some decisions to let key staff go before a push for more work were questionable business decisions and ultimately... sad.