"Hurry Up and Wait" is the manifesto. - Anonymous employee SmartThings Employee Review

2.0
15 June 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some of the founders care about their employees. - Most employees are dedicated and work hard. - Great perks and discounts. - Good office locations in all areas. - Catered food and beer. - Fast network. - Some travel between the offices. - IoT is great. - Fast Paced. - Flexible work hours

Cons

- Management shifts wind and direction often, sometimes even by the hour. - Layers upon layers of middle management choke-points. - Deadlines promised or set by Samsung without actual engineering feedback. - Firedrills and deadlines! Drop what you're doing right now for another big priority. So many for no real reason. - Thankless and grinding job: Management sucks at acknowledging good work or milestones. - HR has a revolving door. - Too many layers of Executives and VPs and Directors; yet barely actually manage or lead. - Not enough engineers or people who actually contribute to the product or platform. - Dora Hsu (Chief Platform Officer) causes most of the trouble of secret projects, hiring of arrogant project managers, doesn't hire enough engineers, changes direction by mood; but she is highly connected and influences Samsung and the rest of the executives. A tornado that leaves a pile of mess in her wake. - Terrible communication all around. Secret projects and initiatives, leading to terrible communication. - Everything is a main priority; so nothing becomes a priority. And direction shifts whenever a new chief or VP comes in and becomes the next "messiah". - Samsung owned, Samsung dictated. Samsung cherry-picks roles and responsibilities, achievements and failures, involvements and hands-off. SmartThings gets the short end of the stick everytime. - Everything is last minute, this is a reactive company. - Unorganized. - Hires you only to put you into a different role and responsibility than you apply for. - Reorg after reorg, moving team members around without our weigh-in or feedback or consideration.

Explore other reviews about SmartThings

5.0
28 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Given lots of opportunities - Respectful people - Hard work is often recognized

Cons

- Can be extremely fast paced at times - Last minute feature requests from Samsung is not uncommon.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

• Lots of snacks • Some smart engineers

Cons

• Slow moving behemoth due to being a part of Samsung • Toxic positivity culture • Releases software 2 times a years • Leadership constantly strong armed by Samsung • Just laid off 30% of employees, outlook and moral look bad • Samsung is pressuring to take away perks and benefits and force people in office. • In recent layoffs disproportionately terminated women employees

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