SmartThings Reviews

3.7

67% would recommend to a friend

(99 total reviews)

Mark Benson

78% approve of CEO

49% positive business outlook

SmartThings has an employee rating of 3.7 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartThings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

99 reviews
1.0
4 May 2015

Confidential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very little to say in this manner. Only in nice down town area of Palo Alto.

Cons

Considering small company, very dictator like leadership. Stay away at all costs. In some areas people get fired if they work but do not worship.

2.0
24 June 2016
Recommend
CEO approval
Business outlook

Pros

Hard working dedicated and skilled employees The technology space is here to stay and will shape the future Samsung provides a global reach in hardware The fast paced environment requires learning new valuable skills Perks are on par with other Silicon Valley companies

Cons

Strategy has completely shifted multiple times in a year Major projects requiring sacrificing work-life balance turn out to be unimportant as priorities and strategies shift. Recent layoff of nearly 25% of workforce is a sign of trouble ahead SmartThings is quickly falling behind innovation curve in every category to apple, google, Microsoft, and Comcast (do your homework before applying) SmartThings no longer has a competitive advantage. Even Samsung appears to be competing internally with Artik and Joyent Leadership team is out of reach with employees Leadership team is strongly divided internally. This is felt throughout the company Team leaders openly criticize leadership within their teams causing distrust Most meetings cancelled for no reason at last minute, even those you have been preparing for a week in advance. Member of leadership team will take phone calls in middle of meetings and show up 20 minutes late to anything scheduled without consideration of employees. Complete lack of general respect for people's time and effort they put into completing projects and milestones. Working for Samsung is not a pleasant experience. The culture does not translate well to Silicon Valley.

2.0
15 June 2016

"Hurry Up and Wait" is the manifesto.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some of the founders care about their employees. - Most employees are dedicated and work hard. - Great perks and discounts. - Good office locations in all areas. - Catered food and beer. - Fast network. - Some travel between the offices. - IoT is great. - Fast Paced. - Flexible work hours

Cons

- Management shifts wind and direction often, sometimes even by the hour. - Layers upon layers of middle management choke-points. - Deadlines promised or set by Samsung without actual engineering feedback. - Firedrills and deadlines! Drop what you're doing right now for another big priority. So many for no real reason. - Thankless and grinding job: Management sucks at acknowledging good work or milestones. - HR has a revolving door. - Too many layers of Executives and VPs and Directors; yet barely actually manage or lead. - Not enough engineers or people who actually contribute to the product or platform. - Dora Hsu (Chief Platform Officer) causes most of the trouble of secret projects, hiring of arrogant project managers, doesn't hire enough engineers, changes direction by mood; but she is highly connected and influences Samsung and the rest of the executives. A tornado that leaves a pile of mess in her wake. - Terrible communication all around. Secret projects and initiatives, leading to terrible communication. - Everything is a main priority; so nothing becomes a priority. And direction shifts whenever a new chief or VP comes in and becomes the next "messiah". - Samsung owned, Samsung dictated. Samsung cherry-picks roles and responsibilities, achievements and failures, involvements and hands-off. SmartThings gets the short end of the stick everytime. - Everything is last minute, this is a reactive company. - Unorganized. - Hires you only to put you into a different role and responsibility than you apply for. - Reorg after reorg, moving team members around without our weigh-in or feedback or consideration.

Viewing 1 - 3 of 99 Reviews

Glassdoor has 105 SmartThings reviews submitted anonymously by SmartThings employees. Read employee reviews and ratings on Glassdoor to decide if SmartThings is right for you.