Going downhill - Account Support Manager SmarterX Employee Review

We appreciate your candid feedback and the time you've taken to share your thoughts on your experience. Your concerns are important to us. We've taken them seriously and have been working this year to improve especially in the areas of communication and direction from leadership. Our CEO remains committed to making decisions that align with the best interests of the company and its stakeholders with the Board as a strong partner in those decisions. Sometimes it means tough calls about people and direction of the company which we do not take lightly. We continue to strive to improve our business and our employee experience.