Great place to learn about luxury leather and stationery however... - Sales Associate Smythson Employee Review

The culture felt like a small family run business in the US but it’s a major luxury brand in UK.

Brand recognition in US is not so strong.

Can be used on resume

Management is unprofessional and highly gossipy. They think having an attitude problem is equivalent to skilled . They also have a false notion that being there for a long time means they are professionals but the truth is no one else would hire them as they are not grounded in reality but rather petty. They work where actually skilled high income earners work and think they have the same skills which they don’t. They don’t value introverts with a skill set higher than them. If they decide they don’t like you which could be for various reasons they will find reasons to pick on you . I worked at Upper Manhattan flagship store in the US. One of the lead sales associates insisting on correcting without any basis when I did what she said and when I didn’t. Many clients liked my choices over hers as I used my brain. Again letting jealousy interfere in a work place when an employee is actually expediting your sales just shows poor character , judgment and skill. Clearly they won’t land another job that they may want because the universe rewards those who deserve it not those who don’t. They make the job seem fancy and corporate but that’s a mask. The clients are not the job!