Smythson Reviews

3.5

58% would recommend to a friend

(48 total reviews)
avatar

Xavier Rougeaux

96% approve of CEO

38% positive business outlook

Smythson has an employee rating of 3.5 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smythson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

48 reviews
2.0
27 Oct 2015
Recommend
CEO approval
Business outlook

Pros

- Good environment to learn about luxury leather products and stationery and develop clienteling skills especially if you have no prior experience in luxury retail. - Pay is higher than national minimum wage and the commission helps to top it up. - The company has a staff sale every year with good discounts. - Heritage brand with interesting stories behind a lot of the collections.

Cons

Products: Design concepts of a lot of the products seem outdated and some of the products have an unfinished quality about them. Job role: The job involves a lot of admin and some other really tedious tasks alongside selling and customer service. Career progression: Career progression seems limited to higher management. Training: No training scheme in place for sales staff and training for new staff can be inadequate. Pay: Don't count on a pay rise anytime soon if you plan on staying long-term.

5.0
13 July 2019

Great company.Solid foundations

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get out,what you put in....a good working attitude will carry you forward with this company.Good senior management.Good employee perks.

Cons

Transparency of company progress could be better....

3.0
12 Dec 2017

Whats it like at Smythson

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Busy environonment, challenging and excellent products

Cons

They seem like there is room for progression, but it is limited

Viewing 1 - 3 of 48 Reviews

Glassdoor has 52 Smythson reviews submitted anonymously by Smythson employees. Read employee reviews and ratings on Glassdoor to decide if Smythson is right for you.