Unprofessional and Unethical Nightmare - Account Manager Socialistics Employee Review

1.0
16 Oct 2024
Recommend
CEO approval
Business outlook

Pros

* Management is extremely friendly and lenient when they're making money * Being able to work **location independently** is nice (MAJOR asterisks around this) * The other account managers were the sweetest angels I've ever worked with * This experience served as a fantastic reference for red flags to look out for in future positions

Cons

* The contract that you sign is open for them to change the terms of at any time. I signed a contract that allowed me to work from anywhere with 0 travel specified for the role. I ended up traveling 3 times, twice out of state, and when I expressed wanting to work from out of the country like management themselves bragged about doing during my interview, I was told that they "made a mistake" on the contract by including that clause and encouraged me not to. * Management was looking for reasons to fire me for leaving the country, so they literally admitted to asking my clients and former clients for reviews. When none of them said a single bad word about me or my work, they told one client "if you HAD to complain about something, what would it be?" and used that one minor thing to criticize my performance. * They assured us that there would be no layoffs in a team meeting and during my 1:1's, yet 3 weeks later I was out of a job in a country where I knew nobody, with not enough money to get home. Thankfully I absolutely thrived coming out of that situation, but if they had been honest when we asked about layoffs then I wouldn't have been in it in the first place. *The workload was so intense that I became physically sick. When I told management about it, they accused me of not working enough due to poor time tracking (caused by working too much to have time to do it properly) and punted back to me the tasks that I had to reassign to them. After having several jobs since that I've thrived in, I can safely say that the workload on those accounts was absolutely insane and I was never the problem. They also to this day regularly brag about how they were innovative enough to remove time tracking in the agency after being called out for what happened to me.

avatar
Socialistics Response
1y
We value feedback from all former team members, as it helps us learn and grow, however this particular individual worked for us for roughly 6 months back in 2022 so the timing of this review is a bit suspect. We encountered ongoing performance challenges with this employee, including repeated difficulties collaborating with clients, but still extended significant support beyond what their performance might have warranted. Their decision to move to a different country (which was only communicated to us 1 month after their hire), despite clear guidance about the challenges this would pose for their specific role, further impacted their ability to meet expectations. Time tracking was implemented to help rebalance workloads and support this employee; however, their inability to complete this effectively reflected broader challenges with following direction. While we understand this employee may have been experiencing personal difficulties, their performance issues, including lost accounts, a negative attitude, and unreachability, ultimately affected the entire team. The decision to part ways was made based on performance and the overall needs of the business, as maintaining a strong, cohesive team is critical to our success. We have a history of long term employees who have thrived in their remote roles, however sometimes we miss the mark when it comes to hiring and that's on us in this case.

Explore other reviews about Socialistics

5.0
20 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The company is incredibly honest and transparent, never overselling their capabilities. The work environment is fantastic, thanks to Jason and Joanna's leadership, fostering a collaborative and open-minded team. I've always felt comfortable sharing my thoughts, and my contributions are valued. The company generously provides all the necessary tools for success and offers competitive compensation and incentives.

Cons

I haven't encountered any significant areas for improvement at this time.

3.0
24 July 2025
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

The hrs are extremely flexible and it's completely remote

Cons

They are a super small team so you do about 10 jobs in one

See reviews by: Helpful|Rating|Date|All