Socialistics Reviews

3.9

73% would recommend to a friend

(9 total reviews)

Jason Yormark

73% approve of CEO

73% positive business outlook

Reviews by job title

9 reviews
5.0
19 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Team always checks in to make sure your on task/need any help Freedom to work at your own time and pace Lots of resourceful tools and assets to help you finish your tasks

Cons

Sometimes work could be repetitive

1.0
16 Oct 2024
Recommend
CEO approval
Business outlook

Pros

* Management is extremely friendly and lenient when they're making money * Being able to work **location independently** is nice (MAJOR asterisks around this) * The other account managers were the sweetest angels I've ever worked with * This experience served as a fantastic reference for red flags to look out for in future positions

Cons

* The contract that you sign is open for them to change the terms of at any time. I signed a contract that allowed me to work from anywhere with 0 travel specified for the role. I ended up traveling 3 times, twice out of state, and when I expressed wanting to work from out of the country like management themselves bragged about doing during my interview, I was told that they "made a mistake" on the contract by including that clause and encouraged me not to. * Management was looking for reasons to fire me for leaving the country, so they literally admitted to asking my clients and former clients for reviews. When none of them said a single bad word about me or my work, they told one client "if you HAD to complain about something, what would it be?" and used that one minor thing to criticize my performance. * They assured us that there would be no layoffs in a team meeting and during my 1:1's, yet 3 weeks later I was out of a job in a country where I knew nobody, with not enough money to get home. Thankfully I absolutely thrived coming out of that situation, but if they had been honest when we asked about layoffs then I wouldn't have been in it in the first place. *The workload was so intense that I became physically sick. When I told management about it, they accused me of not working enough due to poor time tracking (caused by working too much to have time to do it properly) and punted back to me the tasks that I had to reassign to them. After having several jobs since that I've thrived in, I can safely say that the workload on those accounts was absolutely insane and I was never the problem. They also to this day regularly brag about how they were innovative enough to remove time tracking in the agency after being called out for what happened to me.

avatar
Socialistics Response
1y
We value feedback from all former team members, as it helps us learn and grow, however this particular individual worked for us for roughly 6 months back in 2022 so the timing of this review is a bit suspect. We encountered ongoing performance challenges with this employee, including repeated difficulties collaborating with clients, but still extended significant support beyond what their performance might have warranted. Their decision to move to a different country (which was only communicated to us 1 month after their hire), despite clear guidance about the challenges this would pose for their specific role, further impacted their ability to meet expectations. Time tracking was implemented to help rebalance workloads and support this employee; however, their inability to complete this effectively reflected broader challenges with following direction. While we understand this employee may have been experiencing personal difficulties, their performance issues, including lost accounts, a negative attitude, and unreachability, ultimately affected the entire team. The decision to part ways was made based on performance and the overall needs of the business, as maintaining a strong, cohesive team is critical to our success. We have a history of long term employees who have thrived in their remote roles, however sometimes we miss the mark when it comes to hiring and that's on us in this case.
1.0
28 Mar 2024

It's great...until it isn't.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible work/life balance...sometimes. - The pay is slightly above industry standard. - The culture is fantastic, but only when business is doing well. - When the company is doing well, things are good.

Cons

- Management leads with emotions and has undeniable "favorites." - If the business is doing poorly, the employees are often the scapegoat for the problems or are blamed for things unrelated. - The CEO and manager do not care about you. They only care about the money and the clients. They will throw you under the bus if they feel they can keep a client while making you look like a bad employee. - They ask you to complete tasks they know are out of your capacity. However, they won't compensate you for your time or believe when you say you are too busy. - Management constantly edits the company manual. The employees are not notified of these amendments until someone is fired based on the changes made. Then, the new amendments are used as a "firable offense" for future layoffs. - Performance is not recorded correctly. If you are accused of poor performance, no actual documentation reveals that. - Tenure means nothing. Everything is based on how the company is doing. When the company is doing poorly, management gets distressed and starts micromanaging to a point where daily tasks feel impossible. - Blame is quickly placed on those who are not the "favorites." Blind trust is placed on those who are constantly making the wrong decisions. - They boast about "unlimited PTO and work/life balance." However, you will still receive messages during your time off for "urgent requests" that are not actually that urgent and can be completed by another employee. - During your 1:1 meetings, management will constantly ask you if you're "ready to leave" the company, implying that you want to quit and asking for reassurance that you won't. This creates an uneasy feeling within the employees. - No room for growth, despite them promoting the idea that you have those chances. - Bonuses are never guaranteed. You are required to ask your clients for reviews, and then, based on the quality of the review, you are given a non-tax-exempt bonus. Profit-sharing comes with how well the company does each quarter.

avatar
Socialistics Response
2y
We hear you and we're sorry your experience with us wasn't what you might have hoped for. As a small agency, our HR processes do evolve over time. That said, the employee handbook has always been made publicly available and the clauses regarding employee termination have remained the same since the start of your employment with us. Regarding receiving messages on PTO, this is something we discourage. Contact will be made in cases where tasks and work have not completed by the specified deadline. Not completing agreed upon tasks before PTO was one of the reasons for your termination. The last point made regarding bonuses is accurate. They are performance based, and not guaranteed. This was particularly true in your case where performance issues were consistently discussed and identified for 12 months prior to your dismissal. Profit-sharing, by definition, does indeed come with how well the company performs in any given quarter. That is correct. We're sorry you did not have a positive experience. While we were patient with you, and would have loved to help you perform in your role, we were unable to provide any further guidance when your performance negatively impacted your peers. We wish you the best, and hope that you find success in your future endeavors.
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