12 Oct 2016
Softchoice Response
9yThanks for your response. Softchoice is 100% committed to promoting a diverse and accepting workplace - for every employee. I wanted to address two aspects of the training experience you described - room-sharing, and our management expectations.
Our Sales Academy is an intensive, 16 week program, with the first 4 weeks hosted at our Toronto HQ. People travel from all over North America to attend the Academy, and Softchoice has always enjoyed a culture of room-sharing for events and training programs. This is covered during onboarding, and we encourage students to reach out to their roommates, introduce themselves, and start a new relationship prior to coming to Toronto.
As you also point out, we have high expectations as it relates to the performance of our sales academy graduates. Softchoice is pursuing an aggressive growth strategy, and highly trained sales reps are key to our success! We hold new sales reps to a set of KPIs mirroring reps that have been in role for some time. We also know that sales trainees that meet and exceed their targets in the program are wildly successful post-graduation.
We recognize Softchoice isn’t for everyone. That’s why we activity encourage sales reps to own their own learning experience. If at any point during Sales Academy, students don’t feel connected in a meaningful way to the work, we encourage them to connect with their sales coaches or managers, and openly discuss their concerns.