Okay for inexperienced professionals - Account Manager Softchoice Employee Review

1.0
4 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Nice team. Just a bunch of people working hard. Good culture but no outside-of-work connection, which is fine.

Cons

Terrible pay, lots of bad politics and kind of a seniority system that makes it impossible to get anywhere within less than 5-10 years. There's this vibe that we all work on GPTW company, and it gets toxic to the point that because the relationship with your team could be a good one, you swallow it down and think you're too hard on a “great company”. Then things start to happen, and you start to see the truth and realize the system is toxic, and based on seniority, and everything you've done outside of the company will only have value if the correct people like you - I get politics play a role in the workplace, but this is toxic. You can also have to work with very racist people - the teams down in the US (the people making the real money are all about the BRO CULTURE ) but you won't see it because they play very nice. It will take you a couple of “episodes” to understand the whole dance.

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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