Be ready to pay for therapist. - Commercial Account Manager Softchoice Employee Review

1.0
11 Aug 2023
Recommend
CEO approval
Business outlook

Pros

training is good, during that time you will have amazing people training you. mostly they will talk about company culture. 50% of training is talking about company culture. once you get deployed you will understand its almost like a cult. getting you ready for an underpaid job with high level of stress.

Cons

recently there was a bulk "firing" at soft choice. They did NOT call it a layoff, but one morning we found out more than 30 people were let go. with some excuse. Some of them were top performers. More than 50% is people with Indian (brown) accent. When asked no explanations were given.

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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