Comedy - Information Technology Sonova Employee Review

1.0
28 May 2021
Recommend
CEO approval
Business outlook

Pros

International company with some nice colleagues. The products make a difference in peoples lives.

Cons

Internal office politics focused on personal favoritism and ignoring poor performing employees. Company processes and roles and responsibilities are not defined which leads to confusion, internal politics and of course customer complaints. In the wake of COVID, speaking up on issues that are destroying the company is not advised as you will be in the firing line. The company is going through a cost cutting phase even though the financial results were better than expected post COVID. The company has a very high turnover rate before COVID and no long term skilled staff as anyone with options has already left. Scores of long term skilled employees 10-15+ years have been made redundant worldwide as a part of the cost cutting measures. The salary package is below market so get your experience in the medical device industry and move on as soon as you can. Opportunities for training and development were already nil before COVID so do not expect any extra support, training or salary/bonus increase. You are a complete fool if you think you have any future in this company. The result is a toxic work environment where staff are looking to pass the blame on to others when something goes wrong. The company only cares about the share price and not about its long term customer satisfaction or employee loyalty. Avoid at all costs.

Explore other reviews about Sonova

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Well structured organization good benefits.

Cons

not much of a con

2.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

At a global level, the company has a strong mission and a well‑articulated set of values. What I observed, though, is that the translation of those values into day‑to‑day leadership behaviors varied significantly by region. In Switzerland, leadership seemed more aligned with the long‑term vision — communication was clearer, expectations were consistent, and decisions reflected the stated values. In North America, the operational reality didn’t always match the mission on paper. Some of the leadership behaviors, priorities, and communication patterns were more reactive and short‑term, which created a gap between the company’s stated culture and the lived experience.

Cons

In the North American organization, there was a noticeable absence of cohesive leadership. Department leaders often operated in silos and, at times, undermined one another rather than aligning around shared goals. Challenges were frequently attributed to other teams instead of being addressed collaboratively, which made it difficult to build momentum or drive solutions. Information flow was inconsistent as well — critical details were sometimes withheld until escalated publicly, and the lack of transparency created unnecessary friction. As a result, individuals who attempted to step in, create clarity, or demonstrate leadership were not always supported, which ultimately discouraged proactive problem‑solving. The experience highlighted the importance of leadership teams that model collaboration, share information openly, and create an environment where people feel empowered to contribute.

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