Dinosaur Company Going Nowhere - Global Account Executive Sovos Employee Review

2.0
20 July 2022
Recommend
CEO approval
Business outlook

Pros

-Upwards mobility on the sales side because they pay below market rate and a lot of people don’t stick around long. Backfill cheaper talent internally or typically hire folks from outside software because they don’t know what typical pay should look like. -Multiple lines of business to gain different experience

Cons

-Below market pay - Leadership turnover. Well over 50% turnover in C-Suite last 5 years -Lack of accountability. Line of business I was on has been struggling immensely. Leadership basically just said make more calls which was super helpful -Lack of vision. Hyper focused on international acquisitions instead of improving existing lines of business and investing in employees. Every dollar they make seems to go to acquisitions or whatever PE owns them at that moment -Doesn’t keep their promises to employees. 2020 president’s club cancelled due to pandemic and for those who made it during challenging time were rewarded with mediocre reward. They didn’t mention there was no trip to Hawaii until after fiscal year ended to keep everyone chasing the carrot. Chief Sales Officer prior to FY end promised reward/trip equivalent to all expenses paid to Hawaii. -Makes a big deal about DEI and as a company with a presence in Atlanta doesn’t even give employees MLK day off. In fact regularly schedules mandatory meetings that day -Constant turnover in accounting and finance which makes account management difficult at times I tried sharing these thoughts in a productive manner with mid-level leadership multiple times before I left and it went nowhere. Internal employee reviews were plummeting and they made no real changes. They really don’t care as long about the direction of the company and all the good people that have left. I would stay far away because it’s a dinosaur company that isn’t innovative and the only people that stay long term are able to coast in their role and make decent money

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Sovos Response
3y
Thank you for taking the time to share your feedback. It is clear to me that you put a lot of thought into this. I do want to provide follow-up to some of the comments you share. You are correct, we have been investing heavily into our organization, in various methods, including acquisitions. We are in a unique position, as an industry leader in the tax automation space, and we have chosen not to wait but to action. Our commitment has not wavered. We are in this to Solve Tax for Good. This has always been our direction. Our core purpose is to enable people to improve their way of life. It is something I personally care deeply about, and its something every Sovosian demonstrates care for every day. You also express disappoint in the recognition provided to our sales team in 2020, during the height of the pandemic. I could understand this. I was also disappointed that we could not bring our hardworking teams together on a well deserved trip. As with many, we did not foresee a global pandemic to change the world in which we’ve been accustomed to. Our response as an organization, has always been, and continues to be, putting the health and safety of our employees first. Therefore, we opted to enable our teams with choice so they could decide what would be best for them and their families. Although meant as a reward, we were not interested in putting those not comfortable with travel at risk. I am sorry that you felt this did not meet your expectations. The last point I want to address is your callout regarding our Diversity, Equity and Inclusion efforts. As you may or may not be aware in our U.S offices we celebrated Juneteenth for the first time as a company holiday in the United States. This is a day we, as an organization, have chosen to celebrate in recognition of Black pride and achievements. We also recognize that there are many holidays that are important to everyone for different reasons. Because of this we are proud to continue to offer our flexible time off benefit. This is an opportunity where each individual can take the time off they need or want in observation of what is most meaningful to them. I am sorry that we were unsuccessful in sharing with you all of the ways in which we have been growing and adapting to the dynamic market in which we operate. Whether that was through large additions to team size, creation of exciting new roles that creates opportunities for our employees, or the continued investment in our technologies. Thank you again for your feedback and we wish you the best of luck in your future roles.

Explore other reviews about Sovos

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
3w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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