Decent - Vice President Sovos Employee Review

Thank you for sharing your thoughts and feedback. I completely agree with your take on our industry – we are lucky to have a non-optional solution in a market in a moment of transformation. Now, it’s up to meet that moment! I also agree with your take on our amazing team, as do many of your colleagues. One of top pieces of feedback I hear is how much people love working with their Sovos team members. I do want to correct your comment on employee churn: while its inevitable that some team members will choose to move on from Sovos, our recent turnover rate has been the lowest in our history. I’m glad you mention culture, because Sovos has always had a strong company culture and maintaining and evolving that culture has been and remains, a priority for us. When people ask me to describe our culture, I tell them about our core values – Be Professional, Be Adaptable, Be Inclusive, Be Proactive, Be Collaborative, Be Accountable. We often refer to these values as “how we behave”, because “how we behave” is our culture. It is remarkable to see our core values in action every day across our vibrant and connected global team. Particularly as we go through a period of remarkable and impactful change at Sovos right now, as we make the transition from individual point solutions to the global industry-leading platform that our customers need. As we move into FY25, we are launching several new initiatives and working groups focused on specific employee feedback. I hope you sign up for one of them! Feel free to reach out to me or directly to the Office of CEO to learn more about what is to come in the new fiscal year and please do not hesitate to contact me if you have any questions. We truly appreciate your feedback as it is extremely helpful to continue to improve our company. Laura Handler Chief of Staff