The sad truth - Anonymous employee Specialty Commerce Employee Review

1.0
1 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My coworkers that became family

Cons

I gave over 10 years to this company, and for most of that time I genuinely loved what I did. The people were smart, hardworking, and we built something that actually mattered. Then came the last CEO and that’s when everything went off a cliff. He had no real understanding of the business, no product sense, and no vision. The only thing he seemed confident in was playing with numbers and pretending that was leadership. Running a company into the ground while acting like the “big bad CEO” isn’t leadership it’s incompetence. He surrounded himself with the wrong people, listened to the wrong voices, and let completely unqualified decisions drive the business. Meanwhile, the owner was pulling money out for personal use while the foundation was already cracking. And who paid for it? The employees. People who gave 20, 30+ years of their lives were the ones shown the door because of a handful of bad decisions at the top. What made it worse was the lack of accountability. Instead of owning the mess, he had the nerve to call people out when they were rightfully upset. Reality check: this didn’t just “happen.” This was a direct result of poor leadership, bad judgment, and ego. It didn’t have to end this way. Under the right leadership or even just involving the people who actually understood the business it could have been a completely different story. I’ll always respect the people I worked with. They deserved better.

Explore other reviews about Specialty Commerce

5.0
14 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I loved working at Specialty Commerce. All of the management are kind and caring people.

Cons

I was laid off due the company closing.

1.0
27 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were a lot of really great people that worked there.

Cons

The management was HORRIBLE!! HORRIBLE!! And the investment company that owned it ran it into the ground with such bad decisions and debt loading. As a result, all of the employees suffered when the company closed. The local management made horrible decision after horrible decision, further assuring the demise. The only good thing about the company were some of the workers. Some employees were clearly mindless NPCs, but so many were hard workers that actually cared. It is a shame to see the company close, but hopefully the new owners of the various brands will treat both their employees and their customers better than Specialty Commerce did for the last 15 years.

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