Specialty Commerce Reviews

2.8

35% would recommend to a friend

(48 total reviews)

Thomas A. Dunn

21% approve of CEO

29% positive business outlook

Specialty Commerce has an employee rating of 2.8 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Specialty Commerce employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

48 reviews
1.0
1 Apr 2026

The sad truth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My coworkers that became family

Cons

I gave over 10 years to this company, and for most of that time I genuinely loved what I did. The people were smart, hardworking, and we built something that actually mattered. Then came the last CEO and that’s when everything went off a cliff. He had no real understanding of the business, no product sense, and no vision. The only thing he seemed confident in was playing with numbers and pretending that was leadership. Running a company into the ground while acting like the “big bad CEO” isn’t leadership it’s incompetence. He surrounded himself with the wrong people, listened to the wrong voices, and let completely unqualified decisions drive the business. Meanwhile, the owner was pulling money out for personal use while the foundation was already cracking. And who paid for it? The employees. People who gave 20, 30+ years of their lives were the ones shown the door because of a handful of bad decisions at the top. What made it worse was the lack of accountability. Instead of owning the mess, he had the nerve to call people out when they were rightfully upset. Reality check: this didn’t just “happen.” This was a direct result of poor leadership, bad judgment, and ego. It didn’t have to end this way. Under the right leadership or even just involving the people who actually understood the business it could have been a completely different story. I’ll always respect the people I worked with. They deserved better.

1.0
27 June 2025

Goodbye

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were a lot of really great people that worked there.

Cons

The management was HORRIBLE!! HORRIBLE!! And the investment company that owned it ran it into the ground with such bad decisions and debt loading. As a result, all of the employees suffered when the company closed. The local management made horrible decision after horrible decision, further assuring the demise. The only good thing about the company were some of the workers. Some employees were clearly mindless NPCs, but so many were hard workers that actually cared. It is a shame to see the company close, but hopefully the new owners of the various brands will treat both their employees and their customers better than Specialty Commerce did for the last 15 years.

Viewing 1 - 3 of 48 Reviews

Glassdoor has 48 Specialty Commerce reviews submitted anonymously by Specialty Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Specialty Commerce is right for you.