So far, so good - Customer Service Analyst Sportradar Employee Review

5.0
10 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Laid back environment Good pay Great benefits Good work environment Team oriented Partly Remote

Cons

Lots of information. Not the most structured

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Sportradar Response
4y
Hello, Thanks so much for leaving us a review; we’re happy to hear that you’re having such an enjoyable experience at Sportradar! Feedback from employees like you helps us to grow and improve the company for everyone. Please know that we’re always available to chat should you need assistance. You can contact us at any time at info@sportradar.com. Thanks again for working with us! Sincerely, Sportradar HR Team

Explore other reviews about Sportradar

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible with scheduling. Nice bonus job that you can do after work. Not too difficult and if you’re already watching the game you might as well be getting paid for it. Supervisors and management are great and schedule very well.

Cons

Hard to get a lot of hours after the month of November. Guaranteed to work at least part of a Saturday almost every week.

1
2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

There are some very smart, very strong team members. However, those individuals are leaving in droves.

Cons

The executive leadership team, especially Carsten have lost their way. Increasing demands on staff, while cutting team staffing across all functions, forcing 5 days in office without thinking through a plan and how it will effect families, and lack of raises the last few years has created a very stressed and overworked culture. This company has fully shifted into an "appease the shareholders" phase of cost cutting, do more with less phase which is having a large effect on the quality of talent. There is a constant shift of senior leadership with changing priorities when the actual fix to most problems are to just add low level staff to do work. This place is overrun with Sr leaders demanding KPI/KRI updates, sitting in meetings, and not much time spent doing actual work.

2
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