Too heavy of a focus on sales - Implementation Specialist SpotOn Employee Review

2.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good coworkers Occasional free meals Decent benefits

Cons

Allowed the sales people to get away with being dishonest to both customers and their internal support teams with no repercussions regardless of impact as long as the sale is made Quick to publicly shame you

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SpotOn Response
2mo
Thank you for sharing your feedback. We appreciate you taking the time to share your experience. We’re always looking for ways to improve and continue evolving, and input like this is an important part of that. If you’re open to it, we’d welcome the chance to connect and learn more. You can reach me at sarahekstrom@spoton.com. - Sarah

Explore other reviews about SpotOn

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

nice place to work, progressive and good benefits

Cons

a lot of changes all the time

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Robust benefits package that covers all the essentials: health, dental, vision, and a 401(k). They also offer an unlimited PTO policy, which is a great perk depending on how you prefer to manage your work-life balance.

Cons

Where do I begin? The product itself is unreliable and faulty, which means you are constantly dealing with angry customers. When you combine an unstable product with inept leadership, it's easy to see why the company struggles with profitability. There is zero culture here (at least in my department), and managers provide a severe lack of training. New employees are routinely thrown into situations they aren't prepared for, yet leadership wastes no time lambasting you when things go wrong. Because of this, morale is incredibly low and turnover is very high. Their internal processes are deeply flawed, and leadership has no intention of fixing them. It is simply too much work and unnecessary stress for the pay. I would stay far away from this company.

1
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SpotOn Response
1w
Thank you for sharing your experience. We're disappointed to hear that your time with us did not meet your expectations, particularly regarding leadership and support within your department. Feedback like yours is important to us, and we take concerns about management and workplace culture seriously. If you're open to discussing your experience further, we'd welcome the opportunity to learn more. Please feel free to contact me directly at sarahekstrom@spoton.com. Thank you again for your feedback, and we wish you all the best moving forward. - Sarah
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