Not worth it - Customer Service Representative (CSR) Spring Financial Employee Review

1.0
23 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Work from home, equipment provided.

Cons

-sales dept forces / tries to force you to stay late if you don't make enough call time. -rude, aggressive supervisors in sales dept. -no breaks, just lunch. recently after complaining about stress and lack of support the CSR team was granted two, 10 minute paid breaks. -supervisors ask you to leave reviews for them on external sites, like glassdoor. -so. much. gossip. if you enjoy having privacy, hide your social medias from searches. -promote incapable employees to management positions regularly, usually with hilariously awful endings -pressuring people into taking and keeping potentially harmful-to-them products -micromanagement city. ex: before breaks were given to the csr team, if you popped yourself on break to use the washroom and couldn't get there and get back within two minutes the managers would be messaging you like mad. -management tries to be buddy buddy with you, but if you talk about any issues you're having its used against you/you're made to feel poorly about it. -frequently told across the company that the mental health of employees is a priority, however it isnt taken seriously at all.

Explore other reviews about Spring Financial

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and understanding managers Workload aligned with the task description Easy schedule

Cons

I don't have any negative feedback

5.0
11 June 2025
Recommend
CEO approval
Business outlook

Pros

Spring Financial Company provides a robust training program on loans and credit, helping employees develop skills in the financial services sector. My manager is supportive and willing to help me succeed, even providing one-on-one follow-ups from time to time. Shout-out to Miss Varna, who was a great and loving manager.

Cons

Dealing with difficult customers can be a significant aspect of my job, and I find it emotionally draining sometimes.

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