4.0
30 July 2021
Former employee, more than 10 years
London, England
Recommend
CEO approval
Business outlook
Pros
Constantly looking at publishing solutions and adapting solutions and workflows accordingly. Training and support given to staff.
Cons
Stressful when new publishing solutions are deployed. Company overlooks the customer goodwill skills that staff use at such times. Production editors can placate and reassure incensed academic societies thus retaining business and avoiding costly legal fees.